We believe in enabling you to find the right support resources quickly and effectively. Please feel free to browse our detailed knowledge base to see information about our services, how-to guides, and API reference documentation!
For any issues that you have with OREL Cloud Services (e.g. ECS not starting up, Network Connectivity not available, OBS Buckets inaccessible, etc...) reach out to OREL Cloud Directly to support you on support[at]orelcloud.com
One of our experienced Cloud Engineers will get in touch with you ASAP to assist you in resolving the issue.
OREL Cloud is a Partner First company and we always advise our customers to contact your partner first to see if they can assist you. They will have an intimate understanding of your private environments, operating systems, and applications, which can help to expedite issue resolution times.
Your Partners can always work with the OREL Cloud Teams on the backend to ensure that you receive the support you need through a Single Point of Contact.
OREL Cloud is a Partner First company and we always advise our customers to contact your partner first to see if they can assist you. They will have an intimate understanding of your private environments, operating systems, and applications, which can help to expedite issue resolution times.
Your Partners can always work with the OREL Cloud Teams on the backend to ensure that you receive the support you need through a Single Point of Contact.
As one of Sri Lanka's largest IT Services Companies, OREL IT has multiple dedicated teams. Through these business units different managed services and IT support is extended to our customer through our existing partner network.
Whether you need support with Architecture Design/Validation, On-Premise to Cloud Migration Support, Application Migration Support, or Cloud/On-Premis infrastructure maintenance support, a team at OREL IT is always there to support you!
Please get in touch with your partner or sales[at]orelcloud.com to find out more.
